Cancellation Policy
Cancellation Policy
Welcome to the Ocean Online Mart
Cancellation of your order/service by OOM/The Company/the Customer: At any given time, OOM/The Company will have full right to cancel your order by giving or not giving a reason for the same. You as a customer can also cancel your order anytime up to the cut-off time which will vary for every delivery slot and will be mentioned in our website. If there is a payment already made by you online, we will refund the money to your e-account (wallet) of OOM/The Company. You can use the amount in your E Account (Wallet) for future purchases from OOM/The Company. For online payments made, for cancelled cases, the payment will not be credited back to your bank account or paid to you by cash or any other means of currency. The payment cannot be used for purchasing any other item online from any other associated website or from any third-party online platforms. For cancellations placed after the given cut off time, no payment is refundable to you. If we suspect any fraudulent transaction by any customer or any transaction which defies the terms & conditions of using the website, we at our sole discretion would cancel such orders. We will maintain a negative list of all fraudulent transactions, customers and would deny access to them or cancel any orders placed by them.